Community & DEI

At Elavon, we are committed to supporting our employees and communities year-round through volunteering, mentoring, and being an advocate for diversity, equity, and inclusion. We focus on what matters most – the people and dedicate ourselves to creating meaningful change while achieving our full potential as an organization.

Investing in veteran and military connected entrepreneurs with Spouse-ly

In May 2022, we joined forces with Spouse-ly – a one-of-a-kind online marketplace dedicated to promoting products and services created by military and first responder families, while enabling consumers worldwide to shop small and create a big impact. From empowering individual service members to helping veterans grow their businesses, U.S. Bank and Elavon are committed to supporting their financial needs and goals, every step of the way. We are proud to support Spouse-ly, and its mission to champion the veteran-owned and military-connected small business community.

At work

Building and promoting a diverse and inclusive workplace helps us identify the best talent to meet the changing needs of the people we reach.

In the community

We support causes that strengthen the communities in which we live, work and play by investing in the future while being a socially responsible corporate citizen.

In business

Diversity is a business imperative, and we believe the economy is stronger because of the rich differences and shared experiences of the customers we serve.

Elavon signs the #EngageResponsibly pledge to reduce online hate speech by 2025

In March 2022, Elavon signed the #EngageResponsibly pledge – an industry-wide initiative by advertisers – to combat online hate speech through education, action, and accountability. By supporting this effort, Elavon is part of a coalition of companies, non-profits, and individuals dedicated to empowering small businesses and consumers with tools and resources to create more positive and constructive online spaces, particularly on social media. We are proud members of the Alliance for Inclusive and Multicultural Marketing, as we believe the industry must prioritize accurate representation of multicultural and inclusive segments in everything we do. By partnering with AIMM, we are able to participate in initiatives like #EngageResponsibly to ensure ethics and equity are at the forefront of our work.

Business employee accepting a customer’s payment with Elavon’s Merchant Services

U.S. Bank provides $450,000 investment in Russell Innovation Center for Entrepreneurs

U.S. Bank is providing a three-year, $450,000 investment in the Russell Innovation Center for Entrepreneurs (RICE), an Atlanta-based organization dedicated to empowering Black entrepreneurs and small business owners. RICE is the largest business incubation hub in the United States dedicated exclusively to developing Black entrepreneurs. In addition to the grant, U.S. Bank employees will provide education and inspiration to emerging entrepreneurs who are seeking counsel in the areas of finance, technology, payments and innovation.

Commitment to Access

Our goal is to become an industry leader by providing access to resources, capital, exposure, information, education, and guidance to communities around the globe. In February 2021, we launched U.S. Bank Access Commitment™, a long-term approach led by our Diversity, Equity and Inclusion team bringing together the strengths of U.S. Bancorp Community Development Corporation, corporate social responsibility and our business lines to help build wealth while redefining how we serve diverse communities and provide more opportunities for diverse employees.

Request a call back

We want to hear from you. If you are interested in setting up a new merchant account with us, please contact us through the form below and we'll call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. If you require assistance with an existing account, please call our customer service line 24/7.

This contact form is for CA customers only. If you are looking for one of our other locations, please visit elavon.ca/country-selector.html to find your country or region.

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